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Until the total 50% deposit has been received, and all decisions have been made and signed off in writing, fabrication will not begin and your project will not be added to the installation schedule.
We suggest you schedule a plumber at least a few hours before installation for disconnect and the day following for the reconnect. If the plumbing is not disconnected when installers arrive we will reschedule your installation for our next available date and you will be charged a return trip fee minimum of $150. We have recommended plumbers if needed.
While New View Marble & Granite is committed to excellence, high quality, and will take every precaution please be aware that countertop installation is a construction process. Noise, dust, and scratches to walls, cabinets, floors, or nearby items are rare but possible. These items are considered incidental damage and are the customer’s responsibility to repair.
Material Disclaimer – Marble, Granite, and other natural materials do vary in color, polish, structure, and movement. Inherent in these materials are sometime visible fissures, pits, and inclusions that are not flaws in the stone. It is the customer’s responsibility to review material for unwanted spots. While New View only uses the best quality stone available it does not guarantee flawless materials. Like diamonds these also make up the beauty and uniqueness of natural stone.